My professional experience and research focus on the design of successful multi-sided marketplaces. The students in my classrooms at Harvard, Stanford, Hult, and the Copenhagen Business School sought my wisdom – at significant expense in terms of both time and money – to help them launch new ventures that use this business model. That all changed yesterday.
Now, anyone in the world can ask “me” any question at any time of day and receive an immediate, free response that draws on all of my wisdom and published work. How? I just created a GPT (i.e. a chat bot) using ChatGPT’s Turbo tools called the Platform Pioneer. I trained the chat bot with a dozen pieces of my academic and popular writing, including videos and diagrams. You can ask the chat bot a series of questions and it will respond as I would.
Maybe. The problem with this – or any – chat bot is that it can answer questions that I’ve already answered before. But if the question is a slight variation, or contains an unexplored nuance, or involves a context that has changed since I last tackled the issue, the chat bot’s response might not be accurate. (And there’s always the real possibility that my original advice, or my current live advice, would be wrong!) Add to these challenges the possibility that the chat bot elects to search beyond my own research through the rest of the web, and comes up with contradictory, inconsistent, or fabricated conclusions. (For example, look at the typo in the logo above, which was created by DALLE, OpenAI’s image generation tool. I kept as a reminder to myself that this stuff is not perfect.) In other words, I urge you to use the Platform Pioneer with care, interpreting and applying its conclusions with critical judgment.
If this experience proves useful to platform entrepreneurs, my goal is to ask some of my peers in academia to allow me to include some of their work in refining the chat bot so that it can improve its output. Eventually, if the results are good enough, this chat bot might join ChatGPT’s marketplace, which is intends to open next year.
This is exciting!
Special thanks to the members of the Hult AI Club for showing me why and how to create this tool.
Read the full article here
