Can AI Propensity Forecasting Revolutionise Teleselling Within Major Industries?

• Key Takeaways
• AI platform BigProfiles is revolutionizing teleselling by predicting customers’ purchase propensity before making contact.
• Uses include reducing operating costs, increasing conversion rates, targeted cross-selling and lead assignment optimization.
• Their solution is particularly suitable for call centers, banks, insurance companies, and non-profit organizations.
• BigProfiles is based out of Rome, Italy and boasts notable clients such as Teleperformance, Comdata, Sitel, Eni, Unicef.

The advent of AI platforms has brought about great innovation across many industries, and BigProfiles is one such game changer in the teleselling sector. Based in Rome, Italy, the startup has engineered an intuitive tool that uses Artificial Intelligence to predict customer’s purchasing propensities. Tailor-made for call centers, banks, insurance companies and non-profit organizations, this SaaS solution already counts heavyweights like Teleperformance, Comdata, Sitel, Eni, Unicef as clients.

BigProfiles not only forecasts customer behavior but also aids in reducing operational costs, augmenting conversion rates, optimizing cross-selling, and enhancing customer targeting. This ground-breaking approach to sales and marketing, has the potential to revolutionize the way teleselling operates.

What truly differentials BigProfiles from other AI solutions in the market is its ability to proactively predict customer behavior, thereby providing a targeted sales approach. By segmenting out low conversion rates from cold lists, the platform can significantly reduce operating costs by up to 20%. The software also has the ability to prioritize inbound contacts in real time based on their propensity to purchase, resulting in an increased conversion rate of about 20%.

Further use cases such as cross-selling and lead assignment optimization offer added value to organizations. By identifying the most relevant contacts for a cross-selling campaign, sales can potentially increase by 70%. In addition, assigning the best leads to the most efficient operators can result in a 30% conversion rate increase. It’s this combination of features that sets BigProfiles apart in the competitive landscape of AI solutions for sales and marketing.

As artificial intelligence continues to influence major industries, startups like BigProfiles are not only keeping pace, but setting new standards. The ability to accurately predict customer’s purchasing tendency before commencing a telesales campaign is a potential game-changer. It paves the way for more efficient and successful sales processes, transforming the landscape of teleselling.

Keep an eye out for BigProfiles’ future developments and see how they continue to revolutionize the industry further. You can follow along on their journey on Twitter, Facebook, and LinkedIn. Find out more about their services on their website.